COVID-19: Update and Guide for Sabah People

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10 May 2020: Malaysia’s MCO to be extended further until 9th June 2020.

COVID-19 (Coronavirus) is an infectious and pandemic virus that causes respiratory illness (like the flu) with symptoms such as cough, fever, and in more severe cases, breathing difficulty. The ‎3.4% mortality rate has taken the lives of nearly 234,000 people after more than 3.3 millions infection worldwide (as of 1 May 2020).

Sabah People with face mask

COVID-19 information about Sabah and Malaysia is so scattered and there is also a lot of misinformation circulated in social media. Therefore, I curate the useful information from over 50 reliable / official sources and share them here, to save your time to look around.


The most common symptoms of COVID-19 are:

  • Fever (Body temperature of 38°C and above)
  • Cough
  • Breathing Difficulty
3 common symptoms of COVID-19

3 common symptoms of COVID-19

Other possible symptoms:

  • Sore Throat
  • Aches and pains
  • Nasal congestion
  • Runny nose
  • Diarrhea

People infected with COVID-19 may not develop any symptom for 1 to 14 days. They could unknowingly become the carrier of the virus. So please stay at home though you feel that you are fine.

High Risk Groups

  • Older people. In Malaysia, 62% death are people above 60 years old.
  • People with other medical conditions (such as asthma, diabetes, or heart disease) are more vulnerable to becoming severely ill.
  • Most infected age groups in Malaysia are 20-24 and 56-59

More Info: COVID-19 Portal by Ministry of Health (MOH), Malaysia


COVID-19 spreads by:

Currently there is no vaccine for COVID-19. Patients recover from COVID-19 may not immune to second infection. To stop transmission to self or others, please practice good personal hygiene like the following:

  • Wear face mask outdoor (Never spray sanitizer on face mask or wash it for reuse)
  • When coughing / sneezing, cover your nose and mouth with a tissue paper or handkerchief
  • Wash hands frequently with water + soap or hand sanitizer
  • Don’t touch your face and mask, or virus can enter your body via mouth, eyes and nose.
  • Social distancing: avoid close contact (more than 1 Meter or 3 Feet) with people.
  • Stay home and self-isolate from others in the house. Avoid crowded area.
  • Follow the orders / instructions from the authority
6 Steps of Handwashing

6 Steps of Handwashing

COVID-19 Test

When in doubt, you try the following self-check online:

Covid-19 test costs between RM300 and RM600 in most private hospitals, RM500 for government hospitals. A home screening test can cost you about RM700. Gribbles Pathology provides COVID-19 Drive-Thru Testing (Price: RM380) Services in 88 Market Place of Kota Kinabalu. You can book an appointment with them online.

Where can I get FREE testing?

Ministry of Health (MOH), Malaysia only provides free testing in authorised health facilities if you meet their criteria of testing and/or have been identified for testing (e.g. have been in close contact with verified infected patients).

Insurance Coverage

All groups or individual medical and health insurance policy holders and takaful certificate holders referred by registered doctors to undergo Covid-19 tests at recognised private labs listed on the Health Ministry’s Covid-19 website are entitled to a maximum of RM300 reimbursement per person. Policy holders who took the test on the advice of a general practitioner after March 27 can make the claim via the Covid-19 Test Fund (CTF) website, Public can make general inquiries about Covid-19 Test Fund (CTF) by calling the 24×7 toll free call centre at 15500 or 1-300-22-11-88.

Coverage by SOCSO (Social Security Organisation)

International Trade and Industry Minister Datuk Seri Azmin Ali said that employees working with companies that are allowed to operate during the Movement Control Order (MCO) must undergo Covid-19 screening. Perkeso has agreed to bear the Covid-19 screening fee for all employees required to do the check-up.

Phone Numbers of COVID-19 Mobile Room Facility by Sabah Health Department

Phone Numbers of COVID-19 Mobile Room Facility by Sabah Health Department: The purpose of these numbers is for public to get COVID-19 patient service only. It is advisable to contact the nearest facility in your area.

List of Sabah Hospitals that can conduct COVID-19 Test

List from: Portal Virtual Health Advisory Novel Coronavirus (COVID-19)

Hospital Queen Elizabeth I, Kota Kinabalu 088-245 249
Hospital Duchess Of Kent, Sandakan 088-522 600
Hospital Tawau 089-248 600
Hospital Lahad Datu 089-895 111
Hospital Keningau 087-313 000
Hospital Wanita dan Kanak-Kanak, Likas 089-773 533

Daily Update and Statistics

Screenshot of website is the official website of Sabah COVID-19 Update

MCO Phase 5 in Sabah from 10 May 2020 onward

  • 10 May 2020: Malaysia’s MCO to be extended further until 9th June 2020.
  • 10 May 2020: Sabah State government decided to allow some more sectors to operate from 10 May 2020:
    • Tourism (within Sabah only), culture and environment sectors
    • Sports and recreation sectors
    • Psychometric and professional service sectors
    • Air transportation
    • Shop selling motor vehicles, heavy machinery and bicycles
    • Cross district movement
    • Note: This doesn’t mean the sectors above are fully open. Most comes with restrictions. Please refer to Jabatan Penerangan Negeri Sabah and SOP for full details and guidelines.
  • 9 May 2020: Sabah State government decided to allow more sectors to operate during MCO Phase 5 from 9 May 2020. See press release from Sabah’s Chief Minister Department for details.
  • 6 May 2020: SOP Pembukaan Semula Ekonomi. Source: Majlis Keselamatan Malaysia
  • Before MCO ends by 12 May 2020, please stay at home if it’s not necessary to go outside. Even if it’s over, do practice social distancing, wear face mask and hand sanitizing to prevent second wave of infection.
  • Up to 4 people (from same family) are allowed to travel in a single vehicle. People are no longer limited to travelling within the 10km radius. You may travel across districts if required by work.
  • Those who plan to travel interstate during the Movement Control Order (MCO) can apply for permits via the Gerak Malaysia Apps. The Gerak Malaysia app can be downloaded at Google App Store, Apple App Store and Huawei App Gallery. Any question please contact Kementerian Dalam Negeri (KDN).
  • If your employer forces you to take leave or deduct your salary during MCO, you can complain to Ministry of Human Resources (Jabatan Tenaga Kerja Semenanjung Malaysia).
Latest instructions from Sabah Chief Minister Department (9 May 2020)

Latest instructions from Sabah Chief Minister Department (9 May 2020)

For Businesses

Financial Aid & Stimulus

To avoid becoming a victim of scam or faked news, you can verify it at The PRIHATIN Economic Stimulus Package (ESP) was unveiled by The Prime Minister on 27 March 2020. To list a few:

  • RM1,600 in aid to households earning below RM4,000, with RM1,000 paid in April and RM600 in May.
  • Employees Provident Fund contributors aged below 55, can withdraw RM500 for up to 12 months.
  • Government will introduce a wage subsidy of RM600 a month for three months for employers with a 50% drop in business since Jan 1, for workers with a salary of below RM4,000.
  • National Caring Aid (Bantuan Prihatin Nasional) involving one-off cash payment of RM10bil will be given to the B40 and M40 group, including private workers, farmers and fishermen. This includes RM1,600 to four million households earning RM4,000 and below; RM1,000 for households earning RM4,000 above; RM800 for single Malaysians aged 21 and above earning RM2,000 and below; RM500 for single Malaysians aged 21 and above earning between RM2,000 and RM4,000.
  • See complete list here

1. Pakej Bantuan COVID-19 Sabah

One-off RM300 to Sabahans who work in Peninsular Malaysia and Sarawak, in B40 group and earn less than RM4,360 per household. Now it is also extended to drivers (taxi, bus, lorry, rental car), farmers, planters, fishermen, porters, mountain guides, freelance tour guides, senior citizens, orphans, handicapped people, and single mothers.

You can contact Pejabat Perhubungan Negeri Sabah Kuala Lumpur (PPNSKL) for more details, or submit your application at

2. Pakej Rangsangan Ekonomi 2020

Apply at: Perkeso
Phone: 1-300-22-8000, 03-42645555, 03-80915100

i) Program Pengekalan Pekerjaan / Employee Retention Program (ERP)

Financial aid to workers who are on unpaid leave due to COVID-19. Apply Here

ii) Program Subsidi Upah (PSU) / Wage Subsidy Program

Financial aid to industries affected by COVID-19, to prevent unemployment and income cutoff. Guidelines and Apply Here

Pakej Rangsangan Ekonomi 2020

Pakej Rangsangan Ekonomi 2020

3. Sabah, We Care

17 April 2020: Sabah State Government has launched a RM670 million inclusive Sabah Covid-19 Aid Package, “Sabah, We Care”. The package includes assistance to a variety of affected people, frontline workers, Small and Medium Industries (SME) entrepreneurs and small traders.

4. MySalam

Health insurance to the people who meets one of the conditions below:

  • B40 individual with monthly income lower than RM4,000 and between 18 to 65 years old.
  • Handicapped individual with monthly income lower than RM2,000 and between 18 to 65 years old.
  • Single individual with monthly income lower than RM2,000 and between 40 to 65 years old.

Please visit for more details.

5. Bantuan Prihatin Nasional (BPN)

National Caring Assistance (BPN) starting 15 May 2020.. You can check it in (Source: Ministry of Finance Malaysia)

6. Special Grants Prihatin (GKP)

The people’s caring economic boost package (caring pks) offers one-off RM3,000 financial aid to small and medium industries (PKS). Application open from 1st to 15th May 2020. Please visit LHDN for information and application. (Source: Lembaga Hasil Dalam Negeri Malaysia)

7. Loan Repayment Deferred (6 Months)

Starting from 1 April 2020, individuals and small and medium enterprises have been given a 6-month deferment on the repayment of their loans which include mortgages and hire purchases. During this period, borrowers / customers with loan / financing that meet the conditions do not need to make any repayment, and no late payment charges or penalties will be imposed. Apart from this, credit card holders can choose to convert outstanding balances into term-loan. On 7 May 2020, Ministry of Finance (MOF) says that no additional interest/profit charges will be imposed on borrowers with hire purchase loans or financing during the six-month moratorium period.

This measure will ease the financial burden of those who are badly affected by this pandemic and need more cash in hand. However, this is not really a free lunch as it comes with a future cost (interest). You may read the FAQ and consider if you want to opt out.

8. Bilik Gerakan Diskaun Pakej Rangsangan Ekonomi (PRE2020)

SESB has prepared a motion room for a discount of the 2020 economic arousal package starting on 4th May 2020. For inquiry on electricity bill and discount for customers in Sabah and W.P. Labuan, contact SESB at:
Business Hours: 8am – 5pm (Mon – Fri)
Phone: 088-222313, 088-223313, 088-224313
Whatsapp: 019-8525427
Facebook: SESBCareline

9. Employees Provident Fund (EPF)

Please visit the official website of KWSP for information and update.

i) Employees Provident Fund (EPF) will be resuming Age 50/55/60 Withdrawals, Health Withdrawals and mobile i-Akaun activation services beginning Wednesday, 6 May 2020, at branches located within states that are implementing the conditional movement control order (CMCO) guidelines. Branches in Penang, Kedah, Kelantan, Pahang, Sabah and Sarawak will remain closed until further notice.

ii) Employer Covid-19 Assistance Programme (e-CAP) supports small and medium-sized enterprises (SMEs) affected by the global pandemic. gives eligible SMEs the flexibility to apply for a deferment and restructuring of the employer’s share of EPF contributions for April, May and/or June 2020. Please read FAQ for details. (Source: Malay Mail)

10. Donation to Majlis Perkhidmatan Masyarakat Sabah (MPMS)

The Food Aid Relief goes out to vulnerable groups in Sabah, this include Persons With Disabilities, Senior Citizens, Single Parents and the poverty stricken. Donation can be made to Alliance Bank Account: 101960010086060

Phone: 016-8498917 (Ernah), 013-8604140 (Audrey), 012-8030533 (Joeanne)
Facebook: Majlis Perkhidmatan Masyarakat Sabah

Useful Contacts

1. Sabah Covid-19 Command Centre

Operation Hours: 8am-8pm
Call or WhatsApp:
088-369 430
Official Website:
Twitter: @CovidSabah
You can report any activities against the MCO regulations at

2. Crisis Preparedness and Response Centre (CPRC) Kebangsaan

For any inquiries regarding COVID-19
Hotline: 03 88810200, 03 88810600, 03 88810700

3. Talian Khas Perkhidmatan Kaunseling COVID-19 (24×7)

By Kementerian Pembangunan Wanita, Keluarga dan Masyarakat (The Ministry of Women, Family and Community Development) for counselling, welfare, protection, teenager social problem, abandoned baby, domestic violence, child care, etc.
Hotline: 15999
Whatsapp: 019-2615999

4. National Operation Management Centre

Ask questions about MCO implementation
Hotline: 03-88882010

5. Jabatan Kesihatan Negeri (Sabah)

Phone: 088-219455, 088-512531, 088-512533
Phone Numbers of COVID-19 Mobile Room Facility by Sabah Health Department: The purpose of these numbers is for public to get COVID-19 patient service only. It is advisable to contact the nearest facility in your area.
Operation Hours: 8am-5pm


Whatsapp: 012-222 0220
Facebook: @dewanbandarayakkofficial

7. Pusat Kawalan Operasi Bencana Kota Kinabalu (PKOB KK)

Inquiry about MCO in Kota Kinabalu.
Phone: 088-211011

Disclaimer: All the information provided on this website is provided on an “as is” and “as available” basis and you agree that you use such information entirely at your own risk. I give no warranty and accept no responsibility or liability for the accuracy or the completeness of the information and materials contained in this website. Under no circumstances will I be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever.

Last Updated: 10 May 2020

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