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Rumbia Information Center, all about Sago

Sago Information Center

Do you know certain trees are “edible”? You may have tasted it too, for example, the tiny jello-like balls in famous Malaysian dessert, Bo-Bo Cha-Cha (or Bubur Cha-Cha) is from Sago Palm, an important crop for people living in south-west of Sabah. Sago is known as Rumbia locally and a kind of starch that is extracted from the sago palm.

Sago palms in Sago Information Center

Sago palms

In Sabah, sago palm was once planted extensively in the wetlands of the west coast like Beaufort, Kuala Penyu, Papar and Penampang. However, the scale is getting small now because rice has replaced sago as the main source of carbohydrate.

Rumbia Information Center / Sago Information Center

Sago palm is also called the “Tree of a Thousand Uses”. If you are on a tour to Klias or Pulau Tiga Island, you may drop by the Rumbia Information Center (Sago Information Center, or Pusat Informasi Rumbia in Malaysian language) near Kuala Penyu town.

Statue of sago worker and sago grub

Statues of sago worker (left) and sago grub (right) at Rumbia Information Center

You can check out the 4-hectare sago plantation in the Center on a boardwalk. The signage, labels and information at the Center are displayed or presented in both Malay and English languages.

Sago palm can reach up to 10 to 13 Meters tall

Sago palm can reach up to 10 to 13 Meters tall

If you are lost in jungle, finding a sago palm can save your life. Sago is almost pure carbohydrate, an energy food which also contains a bit of protein, vitamins, and minerals. One palm can yield more than 50 Kg of starch, which yields 355 calories for every 100g, and its leaves and trunk are great materials to make tools and shelter! During WWII, the locals survived from starvation by eating sago.

Sago Exhibition Hall

The exhibition hall is the first highlight of the Center. Besides reading information about Sago, you also can see variety of handmade handicrafts made of sago leaves, bark and stem.

Watching video about sago

Watching video about sago

In the audio-visual room, visitors can watch a 30-min video that introduces the uses, processing and story of sago. The narrative is in Malay language but English subtitles are shown.

Visitors can learn more about sago in Rumbia Information Center

Visitors can learn more about sago in Rumbia Information Center

Over 50 handicrafts are on display. Most items are baskets, utensils, containers, mat, hats, fishing net, farming tools, etc. and some items are made of coconut leaves, bamboo and rattan. They are not so common nowadays, because plastic stuffs are more readily available.

Exhibition about Sago and ecology in Beaufort

Exhibition about Sago and ecology in Beaufort

In addition to sago, there are many information panels and photographs about the wetland ecology and wildlife in Klias Peninsular.

Beautiful handicrafts in Sago Information Center

Beautiful handicrafts in Sago Information Center

The hall is air-conditioned. Depending on your level of interest, a tour in Rumbia Information Center usually takes only one or two hours.

Exhibition hall of Sago Information Center

Exhibition hall of Sago Information Center

The craftsmanship is so fine that I want to buy them all (a few items are available for purchase). I think they are made by Dusun Tatana, Bisaya and Orang Brunei tribes live in Kuala Penyu district.

Various handicrafts made of sago

Various handicrafts made of sago materials

Sago Information Center isn’t a well-known tourist spot, so you (or your group) would be the only visitor most of the time.

You may watch the 1.5-min video below about Sago Exhibition:

Click Here to see bigger video

The Legend of Sago

I heard a sad story about the origin of sago during my visit. During old days in Kuala Penyu, there was a woman who could feed her family very well. Even though food was scarce, she was able to bring home food every day. Her husband was suspicious and decided to stalk her one day. He saw his wife placed a nyiru (straw colander) on the ground and started shaking her sarong. Then many small white pellets dropped from her body to the nyiru and that’s the stuff he ate. He was so furious and accused his wife of feeding him dirty food.

Two species of sago palm, without thorn (left) or with thorn (right)

Two species of sago palm, without thorn (left) or with thorn (right)

Knowing that her husband would kill her, the woman begged her husband to cut her body at waist level into half, and bury them in different spots. After some times, a nypa-like tree with smooth bark grew at the spot where her upper part was buried. And a similar tree, but with thorns, grew on another spot. Both are sago palms that produce sago and are scientifically known as matroxylon sagus (no thorn) and metroxylon rumphii (with thorns) respectively.

Sago Food

At this point, you would ask, “How to ‘eat’ sago tree then? Do you cut down the tree, chop it and bite it?”

Sago Processing

NO!!!! The starch needs to be extracted from sago stem first. After cutting down the sago palm, the farmers will remove the outer hard skin and process the spongy center of the trunk. Then they crush the stem with a wooden board (garus) full of nails in sawing movement, to break the pith into smaller pieces.

Sago processing by garus saw

Sago processing by garus saw

Tool to break down sago palm

Another tool to break down sago palm into chips

Next step they will collect the sago pieces and lay them on a mat which acts as a filter. A worker will pour water on sago pieces, continuously kneading them with feet, the starchy liquid will flow into a container. The starch powder will be collected after drying the water.

Sago processing with traditional method

Sago processing with traditional method

The traditional method is very labor intensive and time-consuming. Nowadays, electrical sago processing machine can grate, filter and collect the sago starch. You can see this machine demo in Sago Information Center.

Modern sago processing

Modern machine for sago processing

The starch from sago can be used for making different kinds of delicious food such as cake, dessert, biscuit and pudding. Sago flour can be used similarly to other types of flour. It is used in baking bread and pancake too.

Sago starch powder

Sago starch powder can be stored for weeks or months (but usually consumed within days).

In Sabah, sago starch is mixed with boiling water to make the popular local cuisine called the Ambuyat, a traditional way to enjoy sago. Usually locals eat it with fishes and soup, which go well with smooth texture of ambuyat.

serving ambuyat with traditional dishes

Serving ambuyat with traditional dishes

Sago Grubs (Butod)

Sago grub (Local Name: Butod) is a “byproduct” of sago cultivation. Beetles also know the richness of carbohydrates in sago stem, and their babies (larva) grow so fat eating sago. When farmers harvest sago, they collect these juicy worms as food too. You can even eat it raw if you dare.

Sago grub (locally known as Butod) is a delicacy

Sago grub (locally known as Butod) is a delicacy

You may read this article about eating sago worm as delicacy. Sago grub is not cheap though, each is sold for RM1.00 and it’s a hot selling item in native market.

Sago Festival (Pesta Rumbia)

So, are you drooling? You can sample different kind of exotic sago food (include worms) and dishes during Sago Festival (known as Pesta Rumbia in local language) in Kuala Penyu for a few dollars only. This sago buffet is very popular. The tickets sold out fast, so don’t miss it.

Sago food tasting in Sago Festival (Pesta Rumbia) of Kuala Penyu

The buffet booth for Sago food tasting in Sago Festival (Pesta Rumbia) of Kuala Penyu

Sago is so important to the local community that Kuala Penyu celebrates Sago Festival annually (usually in July). You may find out the date of this biggest cultural event in Kuala Penyu in Sabah Tourism website.

Making Ambuyat, the staple food of Sabah people in south-west

Making Ambuyat, a sago paste with semi-transparent and glue-like texture

Sago is normally sold in the shape of very tiny, colorful balls called sago pearls. When soaked and cooked, the pearls become larger, translucent, soft and spongy.

Cake made of sago

Cake made of sago

Sago palm can grow very fast (about 1.5 Meters per year) so it is ideal as an alternative staple food.

Dessert made of sago

Dessert made of sago (white stuff)

Sago palm takes 9 to 12 years to mature. You must cut it down before it starts to flower for 2 months, otherwise the fruiting will exhaust the starch and then the tree dies.

Making roof with sago fronds

Making roof with sago fronds

It’s all about sago during Sago Festival, you can check out exhibition, sago food buffet, Sago Beauty Queen Pageant, cultural shows, handicraft making demonstration, sago processing, games, etc.

House made of sago trunks

House made of sago trunks. Isn’t it beautiful?

Entrance Fee & Opening Hours

Rumbia Information Center is managed by district office of Sabah Forestry Department in Beaufort. Apart from providing basic information on sago, it is also open to public as a tourist destination. The following is the ticket price to enter the Center (rates as of Mar 2016):

Adult Child
Malaysian RM5 RM3
Non-Malaysian RM15 (≈US$3.75) RM7 (≈US$1.75)

Walk-in visitor is welcome. You also can organize a group tour with the Center. Their staff can give you an interpretation walk and education tour for better experience. You can even try eating the live Sago Grub. You are advised to inform them a few days prior to your group trip.

Education tour in Sago Information Center

Education tour in Sago Information Center

Below is the opening hours of Rumbia Information Center:
Mon-Thu, Sat, Sun, Public Holidays: 9am – 12pm, 2pm – 4:30pm
Fri: 9am – 11:30am, 2pm – 4:30pm


Tel: +60 87-897073
E-mail: rumbiainfocentre@gmail.com
Facebook: RumbiaInformationCentre
Address: Pusat Informasi Rumbia, Kompleks Perhutanan Kimanis, KM 61, Lebuhraya KK-Beaufort, Sabah, Malaysia
GPS Coordinates: 5.496861, 115.543920 (see Location Map or Street View)


Besides exhibition hall and boardwalk through sago palms, Rumbia Information Center has other amenities and services such as conference room for rent, food catering and laundry.

Toilet (left) and signage of Sago Information Center

Toilet (left) and signage of Sago Information Center

The toilet is quite clean. Overall, this Center is quite tourist-friendly. Their staffs are very helpful and friendly too (can speak and understand simple English).

Cafe in Sago Information Center

Cafe in Sago Information Center

The cafes there don’t sell or cook sago grubs. If you want to have a butod feast, you need to arrange with the Center at least 1 day in advance.

Accommodation in Sago Information Center

Orchid Rest House, the accommodation in Sago Information Center. The Check-in / Check-Out time is 12pm

Accommodation is available in the Center and named as Orchid Rest House (Rumah Rehat Orkid) suitable for family or student group. The house has two rooms, each room has two double decker bunk beds to host 4 people. The rest house is complete with kitchen (with cooking gas and utensils), toilet, air-conditioning, fan, parking, dining table, and living room. The accommodation can be rented as RM400 (≈US$100) per day for whole resthouse, RM160 (≈US$40) per room per day, or RM40 (≈US$10) per person per day. You can call Mr. Hillary at +60 13-5462717 for booking (or ordering Sago Grubs).

How to get there

Rumbia Information Center is located next to Menumbok – Kuala Penyu highway at Kampung Kasugira (Kasugira village), about 114 KM away from Kota Kinabalu city (KK). When you reach the roundabout (which has turtle statues on it) about 10 KM before Kuala Penyu town, take the junction to Menumbok. After 1.5 KM, you will see Rumbia Information Center at your left (see Location Map or Street View).

Entrance of Sago Information Center

Entrance of Sago Information Center. Note statues of sago palm at the left and beetle next to it.

If you depart from KK, the road trip will take approximately 3 hours on asphalt road in good condition. You also can take a bus that heads to Menumbok, but to return to KK, you have to take a bus to Beaufort town first, then get another bus from there, quite troublesome. Taxi is a better choice if you have more money.

Photos taken in Kuala Penyu, Sabah, Malaysia Borneo

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Highest Post Box of Malaysia

Postcards from Mt. Kinabalu

Welcome to the digital era, now we can write an e-mail to reach anyone within seconds. Social media even allows us to chat in real time. Handwritten letter is dying. Decades ago, it was exciting to see postman dropped something in our mailbox because there could be a letter from our loved one. Nowadays? What we see in mailbox are just ugly white envelopes containing bank statements and bills.

write postcards above the cloud

It’s a great feeling to write postcards above the cloud

Anyway, people still appreciate handwritten notes today. However, your friends may not get the point if you suddenly send them a snail mail. To make it special and exciting, you can send them a postcard from the highest post box of Malaysia, which is located on Mt. Kinabalu, the highest mountain of Malaysia.

Pendant Hut on Mt. Kinabalu

Pendant Hut on Mt. Kinabalu

To reach this post box is no easy task though. You need to hike 6 KM to 3,289 Meters above sea level, but this effort adds more sentimental value to your postcard. Once you arrive Laban Rata Resthouse, the main accommodation for climbers of Mt. Kinabalu, you still need to climb 100 Meters of staircase behind the resthouse to Pendant Hut, where the post box sitting next to.

The Highest Post Box of Malaysia outside Pendant Hut

The Highest Post Box of Malaysia is just next to Pendant Hut

Pendant Hut is the training center and accommodation operated by Mountain TORQ for Via Ferrata and alpine sport climbing courses. They are also appointed by POS Malaysia as its licensed agent to handle its post box.

The Highest Post Box of Malaysia (and South East Asia)

The Highest Post Box of Malaysia (and South East Asia)

Record certified by Malaysia Book of Records (Highest Post Box of Malaysia)

The record is certified by Malaysia Book of Records

This post box is installed next to Pendant Hut on 14 Feb 2015, and certified as the Highest Post Box of Malaysia (and probably Southeast Asia too) by Malaysia Book of Records. You can buy postcard and postal stamps from the office of Mountain TORQ in Pendant Hut. If you have prepared your postcard with stamp, do not drop it to this post box before you get the special Mt. Kinabalu post office ink-stamp (chop) from the same office.

Postcards of Pendant Hut

Postcards of Pendant Hut

There are a few special postcards printed with message “Sent from Pendant Hut”, which are ONLY available at Pendant Hut. Their postcards come with big (6.85 x 4.85 inches or 17.5 x 12.3 cm) and small (5.8 x 4.1 inches or 14.7 x 10.5 cm) sizes. Both cost the same (RM2.00 or USD0.60) so I recommend you to buy the big one.

Special postcards of Pendant Hut

Special postcards of Pendant Hut

To be honest, personally I think their postcards look a bit boring. Hope they will have better design and more variety of postcards in future. You can use other postcards you buy somewhere else too (Laban Rata Resthouse have some standard Sabah postcards for sale).

Special postcards collection (only available at Pendant Hut)

Special postcards collection (only available at Pendant Hut)

Different kind of stamps that can be used for stamping postcard

Different kind of self ink stamps that can be used for stamping your postcard

The reason to use the bigger postcard is to get more space for other ink stamps (see photo above). The Mt. Kinabalu official stamp by POS Malaysia should be your first choice. You can add other stamps just for fun (no extra fee). If you use small postcard, there isn’t much room for more than two stamps.

Writing postcards in Pendant Hut

Writing postcards in Pendant Hut

It’s the coldest month (usually Nov – Dec) during my visit, the temperature at Laban Rata was only 10°C, so freezing cold that my fingers turned stiff and unable to write the words beautifully. Anyway, I enjoyed visualizing the happy faces of my friends who received my special postcards. It brought back my memory and feeling of writing a letter in the past.

Correct way of writing postcard

Correct way of writing postcard (Click to Enlarge)

It’s very important that you write the postcard in proper layout (see picture above). You should leave two inches (5 cm) of space on top of postcard. It’s a post office requirement to stamp the official Mt. Kinabalu ink stamp on top. If you start writing on top, this stamp will be pressed over your writing and that doesn’t look so good. Another reason to use bigger postcard if you need a lot of space for your message.

Postal fee rate of Malaysia

Postal fee rate of Malaysia (as of Nov 2015)

After writing your postcard, you need to buy postal stamp (RM0.60-RM2.00, depending on destination country). The staff of Mt. TORQ will add the Mt. Kinabalu ink stamp (and other stamps of your choice) on your postcard, then they will seal your postcard(s) in a clear plastic bag, to protect them from moisture of rain and fog on Mt. Kinabalu.

Sending postcards from the Highest Post Box of Malaysia

Sending postcards from the Highest Post Box of Malaysia

The last step is to drop your postcard into the post box. The photo above is just a demo. The postcards will be stored inside a plastic bag. Do prepare some cash for buying postcard and postal stamp. It already costs you at least RM26 by sending 10 postcards. They accept no credit card.

Highest Post Box of Malaysia

The Highest Post Box of Malaysia

There is a postman to pick up the postcards and letters from this post box at 11:30am during weekdays (Mon-Fri, except Public Holiday). The postcards will be sent to Ranau Post Office first, before they are delivered to their destinations.

The label says the pick-up time is 11:30am from Mon to Fri (except Public Holiday)

The label says the pick-up time is 11:30am from Mon to Fri (except Public Holiday)

The delivery is not fast. It took a week or more for my postcards to reach different locations near Kota Kinabalu City (KK), one of the addresses is only 200 Meters away from KK Post Office. It’ll definitely take longer time to reach destinations outside KK and Sabah.

Sending postcards to my friends

Holding the postcards to be sent to my friends

Besides postcard, you also can send letter. The Mountain TORQ office in Pendant Hut closes at 5pm, so it’s better that you prepare the written letter in advance instead of writing it on the mountain. I also sent myself a postcard. Below is the photo of the postcard after delivery by post office. Note the cancellation mark (on the stamps) has the mailing date, name, icon and height of Mt. Kinabalu.

Postcard from the highest post box of Malaysia

Postcard after delivery by post office

POS Malaysia has installed the deepest post box (40 Meters) at Layang-Layang Island. In future, they would install post boxes in other popular tourist destinations such as Sipadan Island and Tip of Borneo.

You also can send postcards from Laban Rata

You also can buy and send postcards from Laban Rata Resthouse

“I’ve always thought that receiving a handwritten letter is like getting a hug in the mail.” -Christine French Cully (Huffington Post)

Message sent from keyboard, no matter how well-written, still can’t replace the personal touch of a handwritten message. A postcard will be a delightful surprise to the people you care. I may forget 1,000 messages that you sent to me by smartphone, but I’ll never forget the single postcard that you write for me.

Here is a video to see the launching of this post box:

Photos taken in Laban Rata, Sabah, Malaysia Borneo

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